Palace Pizza Highland City

Sherri Fernandez Edited 7 months ago

Before we went there, we looked at their website online for this particular location. When we got there I asked for the plate I saw that has bruschetta, green olives, roasted peppers, fresh mozzarella and balsamic glaze. The staff had no idea what I was talking about and said it must’ve been another location. The girl at the register suggested the sub/fountain drink combo, even though I initially only wanted water with lemon. I also ordered the bruschetta to share. I filled my drink and proceeded to the table, noting how very uncomfortably hot it was in there! Once seated, I looked at my receipt to see why it was so much since she didn’t tell me the price of the special. They up charged me.75 for lettuce, .75 for onion, .75 for tomato and .50 for Mayo. I went to the counter and canceled the sub. I ordered a slice of pizza and asked for a garlic knot, which I was told I could not get just one. Who can eat 3 of them? When the pizza came I immediately noticed that they used canned mushrooms and not fresh, very disappointing. When the bruschetta came it was 4 very small pieces with no fresh mozzarella or balsamic glaze. Again very disappointed. My coworker got the mini cano

Jill Blewett 9 months ago

The penne Alfredo sauce was good and so was the manicotti. My gnocchi was ok, but I wish I had gotten manicotti. The cheese was hot and it was delicious (I had a bite of my daughter’s order). They ran out of garlic knots which was sad. That was part of the reason we were coming. We ended up with 3 out of 5 breadsticks we should have gotten with our orders, but they had run out of garlic knots and breadsticks. I feel like they could have substituted something else, but they were done and wanted to be off for the holidays already. There was a family who came in after us and apparently they were told they could sit and eat at first, but then they were told that they needed to go/could not stay to eat. Overall, the food was pretty good. The Parmesan cheese ran out and we were able to grab some from the fridge on the side by the door without having to wait for someone to get it which was good because after they drop food off, they don’t come back since it’s a pay and then sit down to eat vs. servers. If we were relaxing and trying to enjoy our meal, I don’t think the ambiance was right for that. The people were cleaning up and getting ready to check out for the night and they were c

Jdhaus Bdjsisbs 9 months ago

I’m going to address 4 things, food, service, atmosphere, and cleanliness. (1) Food: Great food, came out within ~13 minutes. We ordered a X-Large pizza and 3 fountain drinks. The total was around $15 total and that was for 3️⃣ people!! (2) Service: Amazing service, we walked in and someone was ready to take our order. (3) Atmosphere: There was 1 of 2 TVs playing. GMFB was on if you’re a sports person, I highly recommend this atmosphere. (4) Cleanliness: The tables, clean. The faucets, clean. The men’s bathroom, 70% dirty. The urinal was disgusting shown below ⬇️. I highly recommend this pizza place!

Jeremy Lawrence 9 months ago

Delicious and very fresh ingredients! Just moved here and this is less than a mile from my house, so I’m happy to have found a great pizza place nearby! (Deluxe Supreme pictured below)

Dianna H. a year ago

I’ve been going the highland city town center location for years. Loved everything I’ve ordered throughout their menu. I don’t know what’s going on but this will be the third time I have received a gooey, wet, underdone pizza within the last couple of months. Same with the salad. Soggy and wet. They are supposed to take orders until 8:30, but I’ve called long before that and it will ring and ring until someone picks it up and doesn’t say a thing just sets it on the counter while you listen to activity, never even having the decency to acknowledge you. You call back, same thing.I know it gets busy but that’s rude and ridiculous. If your business is overwhelmed and you’re unable to keep up at least say so. I’ll go elsewhere. Sad. So many decent establishments going bad. I hope they take this as constructive criticism and correct the issues I and other patrons are complaining about. Trying to finish it off off possible in oven where as you can see the liquid is dripping through the holes. 😩